Full refund available within 24hrs of booking. Up to two weeks in advance 50% of all nights will be refunded excluding the cleaning fee. After two weeks before check in, no refund will be offered. 

At Peak Holiday Accomodation we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal infomation about people who visit our website or book our property, how we use it, and how we keep it secure.

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What information do we collect?

We collect information about you when you make a booking, contact us, or fill in a form. This includes:

-Identity Data. Names of all guests and age ranges (if required)

-Contact Details. Postal address, email address and phone numbers.

-Booking Details. Arrival/Departure dates and payment details.

-Technical Data. IP address and browsing behaviour while on our website.

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How Do we use this information?

We use your information to:

- Process your booking and manage your stay

-Communicate booking confirmations and check in details

-Process payments securely

-Meet legal obligations, such as keeping a guest register for police and local authorities.

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Sharing your Information

We will not sell your information to third parties. We may pass your information to our third-party service providers (e.g. cleaners, booking platforms and guest management systems) for the purpose of completing tasks related to your booking. We require them to respect the safety of your data.

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Data Retention

We hold your personal data for as long as necessary, typically 7 years to comply with HMRC requirements, after which it is deleted or anonymized.

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Your Rights

Under GDPR you have the right to:

-Access your information we hold about you

-Correct or update any inaccurate information

-Request deletion of your data (right to be forgotten)

-Object to our processing of your data.

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Competition Terms & Conditions

Promoter: Orton Property Development Ltd of 6 Manchester Rd Buxton (“we”, “us” or “the Promoter”).

Prize: One two-night stay for up to four guests at Pavilion Mews Holiday Apartment, Buxton, Derbyshire (7D Bath Road, Buxton, Derbyshire.)

1. The Competition

1.1 These terms and conditions apply to the social media competition promoted by the Promoter on Facebook and Instagram and, where applicable, on the Promoter’s website.

1.2 By entering the competition, entrants agree to be bound by these terms and conditions.

1.3 The competition is open to UK residents aged 18 years or over, except employees of the Promoter, their immediate family members, agents, representatives or anyone professionally connected with the competition.

1.4 Only one entry per person is permitted unless otherwise stated in the competition post. Entries submitted on behalf of another person or by automated means will not be accepted.

1.5 The competition will open and close on the dates and times stated in the relevant competition post (“Closing Date”). Entries received after the Closing Date will not be counted.

2. How to Enter

2.1 To enter, participants must follow the instructions stated in the relevant competition post.

2.2 No purchase is necessary to enter.

2.3 The Promoter accepts no responsibility for entries that are lost, delayed, incomplete, illegible or not successfully submitted due to technical, network or other communication failures.

2.4 The Promoter reserves the right to disqualify any entry which it reasonably believes does not comply with these terms and conditions or contains offensive, unlawful, defamatory or otherwise inappropriate content.

3. The Prize

3.1 The winner will receive a complimentary two-night stay at Pavilion Mews Holiday Apartment in Buxton for up to four guests.

3.2 The prize must be used within six months of the date the winner is notified, unless otherwise agreed in writing by the Promoter.

3.3 The prize is valid for off-peak stays only and is subject to availability. The Promoter does not guarantee availability on any particular date.

3.4 Peak periods, public holidays, special events and other dates designated by the Promoter may be excluded from the prize. The Promoter will advise the winner of any applicable excluded dates when arranging the stay.

3.5 The winner should contact the Promoter as soon as reasonably possible after being notified in order to arrange their preferred dates. Dates are not confirmed until the Promoter has confirmed the booking in writing.

3.6 The prize is non-transferable, non-refundable and cannot be exchanged for cash or any other alternative prize.

3.7 Travel, meals, personal expenses and any other costs not expressly stated as being included in the prize are the responsibility of the winner and their guests.

3.8 The stay is subject to the Property’s usual house rules and booking conditions, which will be provided to the winner when the stay is arranged.

4. Security Deposit

4.1 Before the stay, the winner must provide a valid debit or credit card and agree to a £50 security deposit in accordance with the Promoter’s normal booking procedure.

4.2 The £50 security deposit will be refunded following check-out, provided that there is no damage to the Property or its contents and there are no other reasonable deductions arising under the applicable house rules or booking conditions.

4.3 If damage or other chargeable loss is identified, the Promoter will notify the winner and may retain all or part of the £50 security deposit, as reasonably appropriate.

4.4 The Promoter will not use the winner’s card details for any purpose other than administering the security deposit and any properly authorised charges relating to the stay.

5. Winner Selection and Notification

5.1 The winner will be selected in accordance with the selection method stated in the competition post.

5.2 The winner will be contacted using the social media account or contact details used to enter the competition.

5.3 The winner must respond within [7] days of being contacted. If the winner does not respond within this period, or is found to be ineligible, the Promoter reserves the right to select an alternative winner.

5.4 The Promoter may request reasonable proof of age and eligibility before confirming the prize.

5.5 The winner’s name may be announced on the Promoter’s social media channels and/or website, subject to applicable data protection requirements and any consent required by law.

6. Booking and Use of the Prize

6.1 The prize is for a maximum of four guests in total, including the winner.

6.2 The winner must be aged 18 or over and must remain responsible for their booking and guests throughout the stay.

6.3 The prize cannot be combined with any other offer, discount or promotion unless expressly agreed by the Promoter.

6.4 The Promoter reserves the right to refuse a booking request where the requested dates are unavailable or otherwise excluded under these terms.

6.5 If the winner needs to change confirmed dates, any alternative dates remain subject to availability and must still fall within the six-month redemption period and applicable off-peak restrictions.

7. Email Marketing

7.1 Entry into the competition does not require an entrant to agree to receive marketing emails.

7.2 Entrants may separately choose to receive promotional emails from the Promoter about Pavilion Mews Holiday Apartment, accommodation, special offers, competitions and related services by actively selecting the relevant marketing consent option when entering.

7.3 Where an entrant provides valid consent to receive marketing emails, the Promoter may use the entrant’s email address for those marketing purposes in accordance with applicable data protection and electronic marketing laws.

7.4 Marketing consent is voluntary and is not a condition of entering the competition or receiving the prize.

7.5 Entrants may withdraw their consent and unsubscribe from marketing emails at any time by using the unsubscribe link provided in the relevant email or by contacting the Promoter using the contact details provided below.

7.6 Withdrawal of marketing consent will not affect the lawfulness of marketing already sent before the withdrawal.

7.7 The Promoter will handle personal information in accordance with its Privacy Policy, available above..

8. Social Media Platforms

8.1 This competition is in no way sponsored, endorsed, administered by or associated with Facebook or Instagram.

8.2 By entering the competition, entrants release Facebook and Instagram from any responsibility or liability arising from or relating to the competition.

8.3 Entrants acknowledge that they are providing their information to the Promoter and not to Facebook or Instagram.

8.4 The competition is subject to the applicable terms, policies and rules of Facebook and Instagram in addition to these terms and conditions.

9. General

9.1 The Promoter reserves the right, where reasonably necessary, to cancel, modify, suspend or withdraw the competition if circumstances arise beyond its reasonable control.

9.2 The Promoter reserves the right to disqualify any entrant who attempts to manipulate or unfairly influence the competition, including through automated entries, fraudulent activity or multiple entries where only one entry is permitted.

9.3 The Promoter’s decision regarding the administration and outcome of the competition is final, subject to applicable law, and no correspondence will normally be entered into.

9.4 Nothing in these terms and conditions is intended to exclude or limit any liability which cannot lawfully be excluded or limited.

9.5 These terms and conditions are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction, except where applicable law provides otherwise.

10. Promoter Contact Details

Promoter: Orton Property Development Ltd
Address: 6 Manchester Rd, Buxton, Derbyshire, SK17 6SB 
Email: ortonpropertydevelopmentltd@gmail.com
Website: www.peakholidayaccomodation.com

Competition Closing Date: 07/09/2026 at 8am

If you have any questions, please contact us on ortonpropertydevelopmentltd@gmail.com.